The peebles located in madison north carolina seems great when you first walk in. The sales women (most of them) are very friendly and polite.
But my problems started when a older woman was called to the front to help the young girl check out customers. The older woman was irrated by just being up front. When i got to the register i was expecting friendly service, the young girl that was working the register in the line i just left was very friendly and polite to each customer, she also appologized for the wait to each customer. But i was ready to leave, i had to be at work soon.
So i went to the other register. The older woman was completely rude. She did not greet me when i got to the register, she never once made eye contact, she was very roughly taking the security slarms off my items. When i ws asked to apply for a peebles card, i said no, that just made this woman that much ruder.
I paid with my debit card, after swiping my card she asked me to pick 3 magizines. I declined the magazines and that made her even ruder. She looked at me for the first time during this whole transaction and said, thanks for nothing. Handed me my receipt, looked at the customers behind me and told them to go back to the young girls line.
The young girl had got her line down to 2 customers but i still see this as rude and disrespectful!! I had watched the young girl try to make each customer happy as they left the store, this old woman was the opposite. She did not care if i left the store upset, mad, sad, or anything. The store itself is great.
But avoid the old woman with glasses. She is the only one that does not put effort into helping us customers. I have heard others talk about her as well. I do hope tgat who ever the manager is puts this woman in her place very soon.
If not then this location is going to be loseing alot of customers. Why get mad at me bacause i do not want a credit card from peebles? Why get mad at me bevause i do not want any magazines.
If you go to this store deal with the other women!!!!!! Avoid the old one with glasses and long hair!!!!!!!!
Reason of review: Poor customer service.