Anonymous
map-marker Allen, Texas

I need to pay on my bill

Cannot get through on toll free phone line to a live person and even though Peebles account is closed, still charging interest on the bill- which I think should not be on a closed account. Most companies do not charge if the company is closed as long as you pay on the bill monthly. You do not work good and do not send bills with updated balance
View full review

User's recommendation: Do not deal with this company

Zeeshan Aej

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Reading, Pennsylvania

Payment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The fact that Peebles closed and left CC customers without due notice was a slap in the face after allowing us to purchase items then slamming the doors shut. Now you are trying to force us to use credit cards to pay off debts, another slap in the face. I don't have a credit card to use. I've always paid my bill on time/ in advance each month and prefer to continue in that manner. If I have to I will send payment in mail. Therefore my July payment will be late because you chose to block the automated payment system. The bottom line is you no longer provide excellent customer service and I shouldn't get a late fee because you choose to handle your business this way.
View full review

User's recommendation: Peebles has no future cudtomers.

Anonymous
map-marker Reading, Pennsylvania

They closed their Elkton, MD Store that serviced customers in De/MD customers. The did not contact me by phone or email. however they didn't penalize me for not making the July payment.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Initially my complaint was when trying to make my July paymeN/Ant they had a recording that stated that customers were to connect to their website that forced folk to have automatic payments. When I called to make a payment Aug. 1 the automated service had been restored. Consumers didn't have to go to the website unless they chose that option.
View full review
Anonymous
map-marker Calabash, North Carolina

PAYMENT!!!!!!!!!!!!!!

I no longer have a Peebles account!! I don't have a Peebles account number which seems to be the only way to make a payment!! Can't call them phone number is invalid they have listed online!! I am 2 months behind and pissed!! Commenity is their payment provider and Can't get through to them for the same above reasons!!!
View full review
Zeeshan Aej

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Elkton, Maryland

Payment

customers. That the automated system has been blocked and therefore my July payment could not be made. Bad customer service especially after Peebles customers were blindsided when you decided to cancel credit cards just because you could. Bad customer care.ths
View full review
Cons:
  • Bad customer support

Preferred solution: To pay my bill using the zutated system. I don't have a credit card to charge.

Anonymous
map-marker Calabash, North Carolina

Payment!!!!!!!!!!!

I can't get in touch with anyone to make a payment for 2 months!!! I don't have a Peeples account number anymore!!! system is pitiful can't reach by phone or email!!!
View full review
Marla M Mellen

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, Ontario

Payment

Can't reach anyone to make my payment for the last four days. Needed it by July 1. So now it's late.
View full review

Preferred solution: Let the company propose a solution

Anonymous
map-marker Calabash, North Carolina

I am trying to pay my Peebles bill and can't get through by online or calling. I no longer have my account number and can't get through this online process

Give me info to pay my bill! I am now late on paying my account because of your processes that are currently in place! What am I supposed to do?
View full review
Anonymous
map-marker Grove City, Pennsylvania

Was trying to make my payment which was due today

Not being able to make it & I better not get charged a late fee due to the fact the problem is at your end
View full review

User's recommendation: I have none

Wilodine R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Credit report

My credit report says I owe the company itself says I do not owe. Please send me an email and clear my credit report
View full review

Preferred solution: Email

Anonymous
map-marker London, Ontario

Payment

I did not know peebles had closed. Ttried to get into my Peebles acct to pay my bill but couldn't. What is the easiest way to pay it now. I moved back to Canada four years ago so not in the states anymore. Thankyou Marla Mellen
View full review
Delanna Tol

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Delmar, New York

You asked for one

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I never got through to speak with anyone . Too long a wait. Hung up and cut up my credit card. Poor customer service. You need more representatives.?
View full review
Karen D Rdx

Credit card impacted. I paid Peebles in full beginning of July

My credit score has not been adjusted
View full review
Loss:
$600

Preferred solution: Let the company propose a solution

User's recommendation: I need to talk to a person

Anonymous
map-marker Murfreesboro, Tennessee

Ripped off

Shopped at Peebles bought some pants before Coivid 19 shut down Now they want exchange or refund. Most items have gone up in price. Salesperson said they are not closing until Aug so most items are 10 to 50 off they were 60 off Rant over
View full review

User's recommendation: Do not shop at Pebbles

1 comment
Guest

The same thing happened to me in Springfield Vermont would not let me exchange a pair of pants

Anonymous
map-marker South River, Virginia

False advertising

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Peebles - False advertising
Peebles - False advertising - Image 2
Hade 3 sales going on at once but the 60% off did not exclude sketchers shoes so I thought they were 60% off and read the sign and it says nothing about another sale on shoes so to me that's false advertising
View full review
Cons:
  • Because the store is closing they are trying to screw people
Reason of review:
Not as described/ advertised

Preferred solution: Price reduction

Anonymous
map-marker Germantown, Maryland

If you want to pay more than anywhere else go to Peebles!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I had my $20 Birthday Rewards to use as I have happily done in the past years. An original price $120 leather handbag which is for sale 60% off to all customers so it is $48. All of the other times that wouldve meant $48-$20=$28 purchase price but today and last night at another location they say it means $120-$20=$100 at 60%off to make me pay $40! They make my Birthday reward only $6 off of the sale price instead of $20 off as it has always been in the past. RIPOFF!
View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article